CHANGES TO OUR DATA PRIVACY STATEMENTWe may update this Statement from time to time, so please check back periodically for changes. This Statement is not intended to and does not create any contractual or other legal right in or on behalf of any party. New England Asset Management, Inc. (“NEAM”, “us” or “we”) understands that web enabled clients and visitors to our website (www.neamgroup.com) (“Website”) are concerned about the privacy of personal information. We have established policies and procedures concerning the collection, use and security of personal information that will help protect the privacy of registered users and visitors to our Website. Our data privacy standards are designed to help us serve our users while maintaining our own strict security standards and are intended to comply with the data protection laws of the various jurisdictions where we do business. We want you to understand how and why we collect, use and disclose personal information about you on our Website. This Data Privacy Statement (“Statement”) provides you with information concerning our practices and procedures as they relate specifically to information we collect on this Website.
Data Automatically CollectedWhen you use our Website, we automatically collect your IP address, traffic source, search keywords, page views, visits, language (aggregate), location (aggregate), browser and operating systems (aggregate), network (aggregate), device (aggregate), as well as other connection data like time and transferred data (collectively referred to as “automated data”) as well as the use of the analytical and portfolio analysis tools. We store and use this automated data in server log files for the reason of system integrity and security and in order to be able to investigate and prosecute infringements or abuse of our Website and to cooperate with authorities involved (security and prosecution purposes). We also use this information in order to enable NEAM to better identify and serve its clients and/ or visitors and to respond better to their needs. In order to pursue these purposes, we make accessible and share automated data with our IT security team, supervisory authorities and/or prosecution departments (for security and prosecution purposes) and qualified personnel (marketing) having access to the tools that are used for collecting and analyzing the automated data (Google Analytics and others, see below in section “Google Analytics”, “Leadlander”, and “Marketing automation, customer relationship management (CRM), publications and invitations.”)
Information you submit through web forms and subscription pagesOn our Website, you have the opportunity to pose questions or get in touch with us through web forms, subscribing to and/or accessing our publications or responding to conference invitations. We also collect, store and use your name, company name, email address, IP address, documents or files, content of your request or query and other personal information you provide with your submission for the purpose of getting in contact with you, responding to your email request, responding to your submissions, to complete your personal profile, answering your questions or providing information as requested. We will also collect data about the content visitors' access through this Website, such as newsletters or articles visitors read or the information topics contained therein, or by sending information to a NEAM email address provided on the Website. We will use this data to manage visitor subscriptions, measure the overall interest of our visitors to the various sections of this website and our Extranets, and inform visitors about NEAM services and information that may be of interest, unless visitors inform us that they no longer wish to receive any publications/promotion material from NEAM. We collect and use this information on a legitimate interest purpose (or, where required, by obtaining your prior consent). We store this data for the period necessary to pursue the purposes outlined in this section, or as permitted by statutory laws.
Client login/registration dataSome of our services and content of the Website are reserved for “clients only” and require access to our client portal using two-factor authentication. We will use your registration data (name, company name, email address, phone number, and password) for authentication purposes and store your registration data until you opt-out from the services or are no longer a NEAM client.
Marketing automation, customer relationship management (CRM), publications and invitationsWe use marketing automation software, databases and other tools (collectively the “Tools”) to disseminate our marketing content, such as publications, blogs, event alerts/conference invitations and other information. Our provider is Hubspot Inc., Cambridge, Massachusetts (“HubSpot”). If you register for one of our offers via a web form, contact data such as name, email address, company name, address, telephone number is collected and stored in one or more of the above-mentioned Tools. HubSpot uses a cookie that is stored on the user’s computer to collect data. The following data is collected: Information about the computer you use and your visit to our Website, in particular your IP address, your location (aggregate), domain, initial timestamp, last timestamp, current timestamp and session number, the browser you use, referral source and the length of your visit to the Website (Online Access Data). This information is stored on a server of Hubspot after obtaining prior consent where necessary. We use the Online Access Data for statistical evaluations in order to ensure the smooth operation of the offer and to continuously optimize it. Furthermore, we use the data to optimize our services, products and marketing measures. Your contact data is stored in the Hubspot database based on legitimate interest. Your personal data will not be passed on to any other third parties.
Confidentiality and SecurityWe restrict access to personal information collected about you at our Website to our employees, our affiliate’s employees, or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We maintain appropriate physical, electronic, and procedural safeguards to protect personal information. We protect our databases with various physical, technical and procedural measures, and we restrict access to your information by unauthorized persons. We also advise all NEAM employees about their responsibility to protect customer data, and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies. We apply secure sockets layer (SSL) for data in transit.
Links to Other SitesFor your convenience, we may provide links to other websites and web pages that we do not control. We cannot be responsible for the privacy practices of any websites or pages not under our control, and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages. Please check the applicable privacy policies of the respective operator of those third-party websites.
Connecticut Privacy Protection NoticeNEAM will take reasonable measures to protect the confidentiality of Social Security numbers and limit access to those with a need for such information. NEAM prohibits the unlawful disclosure of Social Security numbers.
California Do Not Track DisclosureOur website does not respond to “Do Not Track” signals. DNT is a preference that users can set on their browser (if supported) to opt out from online behavioral tracking.
Visiting Our Website from Outside of the United StatesIf you are visiting our website or purchasing our products or services from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your personal information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated or where web content is hosted by our service providers. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. For example, our service providers will be contractually bound to process personal information only on behalf of and under the instructions of NEAM and to adhere to similar data privacy standards as provided by the European Union. By using our services or purchasing our products, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Statement.
DATA PRIVACY STATEMENT – ADDITIONAL INFORMATION - EU BASED PERSONSThe following definitions are used throughout this Data Privacy Statement: “personal information” means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This definition includes name, identification number, location data or online identifier; and “sensitive personal information” means personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
Who is the Controller of Your Personal Information?This Website is operated by “Controller” New England Asset Management, Inc., located at Pond View Corporate Center, 74 Batterson Park Road, Farmington, CT 06032 USA You can pose any question regarding data privacy, this Website or a claim you want to make according to this Statement or applicable data privacy laws by sending an email to:
Information We Collect and UseIn the event we receive personal information via this Website, we will only use it for the purposes described where it is collected or otherwise described in this Statement, and we will not sell, license, transmit or disclose this information outside of NEAM and its subsidiaries and affiliates unless: (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide services for us; (3) it is necessary in order to provide our services to you (and contacting you when necessary); (4) it is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection; or (5) otherwise as we are required or permitted by law.
Your Rights as a Data SubjectWe have taken all necessary and adequate steps to protect your personal data and ensure your rights as a Data Subject. According to the General Data Protection Regulation (GDPR), you have certain rights described below. Please note that limitations may apply to your ability to exercise these rights, for example, when your right to obtain the information is found to be overwritten by essential considerations of overriding interests.
• Right of accessYou have the right to request access to the personal data we process about you. We will provide you with a copy of the personal data undergoing processing as a starting point, free of charge or by electronic means, if the request has been submitted in a commonly used electronic form.
• Right to rectificationYou have the right to rectification of inaccurate personal data concerning you, including completion of incomplete personal data.
• Right to erasure (right to be forgotten)Under certain circumstances, you have the right to the erasure of the personal data concerning you.
• Right to restrictionUnder certain circumstances, you have the right to restrict our processing of personal data concerning you.
• Right to data portabilityWhere processing is based on consent or a contract and the processing is carried out by automated means, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format. You have the right to transmit this personal data to a third party without hindrance from us, if technically possible.
• The right to objectUnder certain circumstances, you have the right to object at any time to our processing of personal data concerning you. For example, if you have requested to receive information from us, e.g., newsletters, but do not wish to receive further information, you can easily opt out of receiving further information from us.
• Automated individual decision-making, including profilingAs a general rule you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or affects you significantly. This does not apply if among other things automated decision-making and profiling is necessary for entering into, or performance of, a contract between you and us.
• Right to withdraw from consentIf processing of your personal data is based on your consent, you may withdraw your consent at any time by unsubscribing from an email or sending us an email. Please note that this does not affect the processing of your personal data prior to the withdrawal of your consent.
• Exercising your rightsIf you want to exercise any of your rights as described above or have any question to that, please contact us by sending an email to Bob Emery: firstname.lastname@example.org.
• Filing of complaintIf you wish to file a complaint regarding our processing of your personal data, you can choose to file a complaint to a supervisory Data Protection Authority.
Recipients of Your DataWe share your personal information with affiliated companies. We use software and applications from various service providers as specified in this Statement. Please check the applicable privacy policies of HubSpot, Inc., http://legal.hubspot.com/privacy-policy and LeadLander at https://uplandsoftware.com/privacy/. We entered into data processing agreements as required with third-party recipients in order to protect your personal information and interests. In these data processing agreements, the service providers undertake measures to protect the data of our users, to process them on our behalf in accordance with the applicable data protection regulations and, in particular, not to pass the data on to third parties. Your data is processed at a level of data protection at all times that corresponds to the level of data protection in the EU/European Economic Area.
ChildrenWe are committed to preserving online privacy for all of the visitors to our Website, including children. Our Website is a general audience Website, and we do not knowingly collect information about children or provide services to children. Consistent with applicable laws, we will not knowingly collect any information from children under the age of 13. The Website is not designed to attract anyone under the age of 18.
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). New England Asset Management, Inc. (“NEAM”, “we”, “us” or “our”) adopts this notice to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”) and other California privacy laws. Some of our obligations may be exempt from the CCPA’s requirements pursuant to the Gramm-Leach-Bliley Act (“GLBA”) exemption. Specifically, personal information collected by us where the specific data is subject to the GLBA is exempt from some of the CCPA’s requirements. Any terms defined in the CCPA have the same meaning when used in this notice.
California Notice at Collection
1) Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
|A. Identifiers.||A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.||YES|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
|C. Protected classification characteristics under California or federal law.||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||YES|
|D. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||YES|
|E. Biometric information.||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||NO|
|F. Internet or other similar network activity.||Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.||YES|
|G. Geolocation data.||Physical location or movements.||NO|
|H. Sensory data.||Audio, electronic, visual, thermal, olfactory, or similar information.||NO|
|I. Professional or employment-related information.||Current or past job history or performance evaluations.||NO|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||NO|
|K. Inferences drawn from other personal information.||Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||NO|
Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
2) Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Selling and Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category D: Commercial information.
Category F: Internet or other similar network activity.
We disclose your personal information for a business purpose to the following categories of third parties:
We do not knowingly sell or share the personal information of consumers under 16 years of age.
We also engage in online tracking, i.e., allowing third party advertising platforms to collect your interaction with our website. That activity may qualify as a “share” or “sale” under California law.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Additional Rights Available To You:
Exercising CCPA Rights
To exercise the CCPA rights described above, please submit a verifiable consumer request to us by either:
Only you or an authorized agent may act on your behalf and make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Postal Address: New England Asset Management, Inc.
74 Batterson Park Road
Farmington, CT 06032
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